Terms and Conditions

Effective Date: 21/08/2025

Welcome to isacsafety.lk. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any purchases or using our services.

1. Use of the Website

  • Eligibility: You must be at least 18 years old to use our website or make purchases.

  • Account Responsibility: You are responsible for maintaining the confidentiality of your account information, including your username and password.

  • Accuracy of Information: You agree to provide accurate and current information during the registration and checkout process.

  • Prohibited Activities: You may not use our website for any unlawful or unauthorized purposes.

2. Product Information and Pricing

  • Product Descriptions: We strive to provide accurate product descriptions, images, and pricing information. However, we do not guarantee the accuracy or completeness of such information.

  • Pricing: Prices are subject to change without notice. Any promotions or discounts are valid for a limited time and may be subject to additional terms and conditions.

  • Availability: All products are subject to availability. We reserve the right to limit quantities or discontinue products at our discretion.

3. Orders and Payments

  • Order Acceptance: By placing an order on our website, you are making an offer to purchase the selected products.

  • Order Confirmation: You will receive an order confirmation email once your order has been received. This email does not constitute acceptance of your order.

  • Payment: You agree to provide valid and up-to-date payment information and authorize us to charge the total order amount, including applicable taxes and shipping fees, to your chosen payment method.

  • Payment Methods: We accept payments via [list accepted payment methods, e.g., credit/debit cards, bank transfers, etc.].

  • Order Cancellation: We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.

4. Shipping and Delivery

  • Shipping Policy: We will make reasonable efforts to ensure timely shipping and delivery of your orders.

  • Shipping Times: Shipping and delivery times provided are estimates and may vary based on your location and other factors.

  • Shipping Costs: Shipping fees are calculated during the checkout process and are based on the delivery address and selected shipping method.

  • Delivery Issues: We are not responsible for delays caused by third-party carriers or customs procedures.

5. Returns and Refunds

  • Return Policy: Our Returns and Refund Policy governs the process and conditions for returning products and seeking refunds. Please refer to the policy provided on our website for more information.

  • Eligibility: To be eligible for a return, products must be unused, in their original packaging, and within the return period specified in our policy.

  • Refund Process: Refunds will be processed to the original payment method within a reasonable timeframe after the returned product is received and inspected.

6. Intellectual Property

  • Ownership: All content and materials on our website, including but not limited to text, images, logos, and graphics, are protected by intellectual property rights and are the property of isacsafety.lk or its licensors.

  • Usage Restrictions: You may not use, reproduce, distribute, or modify any content from our website without our prior written consent.

7. Privacy and Data Protection

  • Privacy Policy: Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

  • Data Security: We implement reasonable security measures to protect your personal information from unauthorized access or disclosure.

8. Limitation of Liability

  • No Warranty: We make no warranties or representations, express or implied, regarding the quality, accuracy, or suitability of the products offered on our website.

  • Limitation: In no event shall isacsafety.lk, its directors, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or the purchase and use of our products.

9. Amendments and Termination

  • Modifications: We reserve the right to modify, update, or terminate these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes.

  • Termination: We may suspend or terminate your access to our website at our discretion, without notice, for conduct that we believe violates these Terms and Conditions or is harmful to other users or us.

10. Governing Law and Dispute Resolution

  • Jurisdiction: These Terms and Conditions are governed by and construed in accordance with the laws of Sri Lanka.

  • Dispute Resolution: Any disputes arising out of or in connection with these Terms and Conditions shall be resolved through [mediation/arbitration] in Colombo, Sri Lanka.

11. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

isacsafety.lk
Email: info@isacsafety.lk
Phone: +94 76 943 1135, +94 76 141 6851
Address: No. 177/ A / 48 / 2, Highway Next, Korathota, Kaduwela